Contact us
Email support@studiokeys.app. If you can sign in, you can also use Help in your account or Help in the app.
Please write from the email on your account so we can find it. Never send your master password or your vault contents. Nobody at Studio Keys needs them.
Forgot your master password
Your vault is sealed on your device, so we cannot reset the master password or open the vault for you. Use the Emergency Kit you saved when you made your account. If you set up Legacy, a beneficiary can still request the items you chose for them.
Lost your phone
Sign in on the website from another device, then go to Account, then Security, and sign out the lost device. Its copy of your vault stays locked behind your master password.
Plans and receipts
Sign in on the website to see your plan, payment methods and receipts.
Delete your account
You can delete your account from the website or the app at any time. See how account deletion works.
Security reports
Found a security issue? Email security@studiokeys.app. Read more about how Studio Keys keeps your vault sealed.