These terms are an agreement between you and Circles Co Technologies LLC, the maker of Studio Keys, and cover the websites studiokeys.app and my.studiokeys.app and the Studio Keys apps (together, the service). By creating an account or using the service, you agree to them and to our Privacy policy.
Your account
You must be at least 18, or the age of majority where you live, to create an account. Someone 13 or older may use Studio Keys with a parent or guardian's permission, for example as a member of their Family plan, and that adult accepts these terms for them. Give us an accurate email address and keep your sign-in details to yourself. You are responsible for what happens under your account. Tell us right away at security@studiokeys.app if you think someone else has used it.
Your master password and Emergency Kit
Your vault is sealed with keys only your devices hold. We never receive your master password and cannot reset it or recover your vault without it. Save your Emergency Kit, recovery key and backup codes somewhere safe outside Studio Keys. If you lose them and forget your master password, your vault cannot be opened by anyone, including us.
Your content
What you store in Studio Keys is yours. You give us only the permission we need to store, sync, back up and deliver your sealed data and to show the account details you choose to share. We do not claim ownership of your content and cannot read your vault.
Acceptable use
Do not use the service to break the law, store or share content you have no right to, access another person's account or data without permission, probe or attack the service except through responsible reporting to security@studiokeys.app, overload it with automated requests, or resell it without our written agreement. We may suspend or close an account that breaks these rules or puts other people or the service at risk.
Family, Teams and Legacy
When you share a vault, everyone in it can see, copy and change its items according to their role. The plan owner manages seats and billing. Legacy releases the items you chose to your beneficiary after the waiting period unless you deny the request. You choose who to name and are responsible for keeping those choices up to date. Legacy helps your family find information. It is not a will or trust, and it does not change any provider's rules for transferring an account. An attorney partner never receives vault access unless separately named as a beneficiary.
Plans, trials and billing
Free needs no card. The 14-day Personal trial needs no card and returns to Free if you do not buy a plan. Personal, Family and Teams subscriptions are billed in advance and renew automatically each month or year, at the price shown when you buy, until you cancel. Cancel any time in Account. Cancelling stops future renewals, and you keep paid access through the period you already paid for. Payments are processed by Intuit Payments Inc. Prices may change; we will tell you before a new price applies to your next renewal. Purchases made through an app store follow that store's billing and refund rules.
Refunds
All payments are non-refundable, including for partly used billing periods and unused features. Try Studio Keys first: Free and the 14-day Personal trial need no card. Cancelling stops future charges, and you keep paid access until the end of the period you paid for. The only exceptions are where the law requires a refund, or if we close your account without a breach of these terms, in which case we refund the unused time you paid for. If you think you were charged by mistake, contact us before disputing the charge with your bank so we can fix it quickly.
Our software and brand
Studio Keys, its apps, design, code and the Studio Keys name and logo belong to Circles Co Technologies LLC or its licensors. While you follow these terms, we give you a personal, non-exclusive, non-transferable right to use the service. Do not copy, modify, reverse engineer or build a competing product from it, except where the law allows. If you send us feedback or ideas, we may use them without owing you anything.
Emails from us
We send emails the service needs to work, such as sign-in codes, security alerts, Legacy notices, invitations, receipts and important changes. You cannot opt out of these while your account is open. Any product news is optional, and you can unsubscribe at any time.
Other services
Studio Keys may link to or open websites and services we do not run, such as the sites you save logins for, payment pages or app stores. Their own terms and privacy policies apply, and we are not responsible for them.
Availability and changes
We work to keep the service available and secure, but interruptions, maintenance and changes can happen. We may add, change or remove features. If we stop offering the service, we will give you reasonable notice and time to export your vault.
Disclaimers
No security system is perfect. The service is provided as is and as available. To the extent the law allows, we disclaim warranties that it will be uninterrupted, error free or able to stop every attack, including attacks on your own device.
Limitation of liability
To the extent the law allows, Circles Co Technologies LLC is not liable for indirect, incidental, special or consequential losses, or for loss of data you could not open because you lost your master password and Emergency Kit. Our total liability for any claim about the service is limited to the amount you paid us in the 12 months before the claim, or 50 US dollars if you paid nothing. Nothing in these terms limits rights you have under consumer law that cannot be waived.
Ending your account
You can delete your account at any time from Account. See how account deletion works. Export your vault first if you want to keep it. If we close your account for a reason other than a breach of these terms, we will give you notice and time to export.
Export and sanctions
Studio Keys uses encryption and is subject to US export laws. Do not use or export it in violation of those laws, including from a country under a US embargo, or if you are on a US government list of restricted parties.
Governing law
These terms are governed by the laws of the State of Texas and applicable US federal law, including the Federal Arbitration Act, without regard to conflict-of-law rules.
Resolving disputes
Talk to us first. Before filing a claim, email support@studiokeys.app with a description of the problem and what you want. We will try to resolve it informally within 60 days.
Arbitration. If we cannot resolve it, you and Circles Co Technologies LLC agree to settle any dispute about the service or these terms by binding individual arbitration, not in court, except as described below. The arbitration will be run by the American Arbitration Association under its Consumer Arbitration Rules, by video, phone or written submissions where possible, or in your home county or Potter County, Texas. For claims under 10,000 US dollars, we will pay the filing and arbitrator fees, unless the arbitrator finds your claim frivolous. An arbitrator can award you the same individual relief a court could.
No class actions. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding, and an arbitrator may not combine more than one person's claims.
Exceptions. Either of us may bring an individual claim in small claims court, and either of us may ask a court to stop infringement or misuse of intellectual property or unauthorized access to the service. Those court cases, and any case where this section does not apply, will be heard in the state or federal courts located in Potter County, Texas.
Opting out. You can opt out of arbitration and the class action waiver by emailing support@studiokeys.app from the address on your account within 30 days of first accepting these terms, with the subject line "Arbitration opt-out". Opting out does not affect any other part of these terms.
If the class action waiver is found unenforceable for a claim, that claim must be decided in court, not arbitration. Nothing in this section takes away a right that consumer law where you live does not allow you to give up.
General
These terms and the policies they mention are the whole agreement between you and us about the service. If a part of them cannot be enforced, the rest still applies. If we do not enforce a right immediately, we have not given it up. You may not transfer your account or these terms without our written permission; we may transfer them as part of a merger, sale or reorganization. We are not responsible for delays caused by events beyond our reasonable control, such as outages at our providers, natural disasters or acts of government.
Changes to these terms
If we make a material change, we will email you or show a notice in the app before it takes effect. If you keep using the service after that, the new terms apply.
Contact
Email support@studiokeys.app or use Help in your account.
Circles Co Technologies LLC
2301 SW 7th Ave
Amarillo, TX 79106
United States